Refund & Return Policy

We accept returns within 30 days of delivery. Items must be unused, unwashed, and in original packaging with tags attached.

To request a return, email us at info@greatness-shop.com with your order number and reason for return. We’ll respond within 1–2 business days with next steps.

Refunds are processed to your original payment method within 5–7 business days of approval. You may also request store credit if preferred.

Customers are responsible for return shipping costs, unless the return is due to a mistake on our end (e.g., wrong or damaged item). Shipping fees from your original order are non-refundable.

Refunds go back to your original payment method or as store credit — your choice.

We do not accept returns on:

• Final sale items

• Gift cards

• Worn or used products

Have questions? We’re happy to help — email us anytime at info@greatness-shop.com.

Note: Original shipping costs are non-refundable, and return shipping is at the customer’s expense unless we sent the wrong or damaged item.